Nearly a Decade of Experience
Years of professional IT experience working with real users, systems, businesses and technical problems.
About WraithWolf
Nearly a decade of professional IT experience, brought directly to individuals and small businesses.
The Person Behind WraithWolf
WraithWolf was created to bring professional IT experience directly to people who need practical help without the complexity and cost of traditional corporate IT support.
Meet Ricco
My interest in technology started long before my professional career, and eventually led me to study IT and build a career around solving technical problems.
At 18, I began studying IT, and at 19 I entered the professional IT industry. Since then, I've spent nearly a decade working with technology in professional environments, including supporting large Managed Service Provider and banking environments.
My experience has covered computers, operating systems, hardware, software, troubleshooting, endpoint infrastructure and the everyday technical problems that can bring someone's work to a complete stop.
Throughout that career, I've helped hundreds of users and businesses keep their systems running smoothly, securely and reliably.
At 28 I made the decision to build WraithWolf - bringing about a decade of the experience I gained in enterprise IT environments directly to everyday South African users and small businesses.
Why WraithWolf?
You shouldn't need to understand complicated IT terminology just to get help with your computer.
Years of professional IT experience working with real users, systems, businesses and technical problems.
Experience supporting large organisations, Managed Service Provider environments and banking environments.
If you don't need an expensive upgrade or replacement, I'll tell you. The goal is to solve the problem, not sell you something you don't need.
No unnecessary corporate jargon. Just clear explanations and solutions that make sense for your situation.
Built By WraithWolf
WraithWolf isn't only about IT support.
I'm also the developer behind WolfTech Optimizer - a Windows performance tool designed to help clean, optimize and maintain Windows systems.
It's another part of the same goal: helping people get more from the technology they already own.
The WraithWolf Mission
My goal with WraithWolf is simple: provide fast, honest and effective remote IT support that people can actually trust.
Whether your laptop is painfully slow, you've picked up malware, you're struggling with software, you're unsure what computer to buy, or you simply need someone who understands technology to explain what's going on - WraithWolf is here to help.
No unnecessary complexity. No pressure. Just practical IT support from someone who genuinely enjoys solving technology problems.
Need Help?
Have a problem with your computer, laptop or software? Tell WraithWolf what's happening and we'll figure out the best way forward.