Privacy Policy

Effective Date

Privacy & Personal Information

WraithWolf respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us or requesting our services.

This Privacy Policy explains what information we may collect, why we collect it and how we may use and protect it.

1. Information We May Collect

Depending on how you interact with WraithWolf, we may collect information such as:

• Your name
• Email address
• Telephone or WhatsApp number
• Information you provide when requesting IT support
• Information relating to your computer, software or technical problem
• Information submitted when requesting our free cybersecurity resources

2. How We Use Your Information

Information provided to WraithWolf may be used to:

• Respond to enquiries and support requests
• Provide requested IT services
• Communicate with you about your request
• Deliver requested resources such as our free cybersecurity guide
• Improve our website, services and resources
• Maintain appropriate business records

3. Email Communication

If you provide your email address when requesting a resource or contacting WraithWolf, we may use that address to respond to your request.

We do not intend to use your personal information for unrelated marketing without an appropriate legal basis or, where required, your consent.

4. Third-Party Services

WraithWolf may use third-party services to operate parts of the website or provide services to you. These may include website hosting, form-processing, email delivery, payment providers and other technical services.

Where third-party services process personal information on our behalf, we take reasonable steps to use reputable services and protect information appropriately.

5. IT Support & Remote Access

Some IT services may require remote access to your computer or device.

Remote access will only be performed when necessary for the requested service and with your knowledge and authorization.

You should never provide passwords, banking credentials, authentication codes or other highly sensitive information unless it is genuinely required for a specific service and appropriate safeguards are in place.

6. Data Security

WraithWolf takes reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

Personal information will generally only be retained for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes or comply with applicable legal obligations.

8. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to request access to information held about you and to request correction of inaccurate information.

You may contact WraithWolf if you have a question about how your personal information is handled.

9. Cookies

WraithWolf may use basic technologies necessary for the website to function correctly.

If additional analytics, advertising or tracking technologies are introduced in the future, this Privacy Policy may be updated accordingly.

10. Changes To This Policy

WraithWolf may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

11. Contact

If you have questions about this Privacy Policy or the way WraithWolf handles personal information, please contact us.

Email: wraithwolf545@gmail.com

Last updated: August 2026