Disclaimer

Important Information

Please Read Before Using Our Services

The information and services provided by WraithWolf IT are intended to provide practical technical assistance and general information. While reasonable care is taken to provide useful and accurate information, technology and cybersecurity environments can change quickly.

1. General Information

Information published on this website, including articles, guides, recommendations, troubleshooting information and other resources, is provided for general informational purposes only.

Information should be considered in the context of your particular device, software, network, security configuration and circumstances.

2. IT Support

WraithWolf will make reasonable efforts to diagnose and resolve technical issues, but no specific outcome can be guaranteed.

Some technical problems may be caused by hardware failure, incompatible software, operating-system limitations, internet service providers, third-party services or other factors outside WraithWolf's reasonable control.

3. Cybersecurity

Cybersecurity assistance and recommendations are provided to help reduce security risks.

However, no computer, network, software or online account can be guaranteed to be completely secure.

WraithWolf cannot guarantee that a device will never experience malware, hacking, phishing, data theft, unauthorised access or other security incidents.

4. Malware and Virus Removal

Malware removal and security cleanup may reduce or remove known threats, but some malicious software can be difficult to detect or may leave behind changes that cannot immediately be identified.

In serious cases, a complete operating-system reinstallation, professional data recovery or other specialist intervention may be required.

5. Data and Backups

Customers are responsible for maintaining backups of important files and information.

WraithWolf strongly recommends creating a current backup before significant troubleshooting, system optimisation, software installation, operating-system changes or other technical work.

WraithWolf cannot guarantee the recovery of data that has been deleted, corrupted, damaged or lost.

6. Hardware Recommendations

Hardware recommendations, purchasing advice and repair-versus- replacement opinions are based on the information available at the time.

Prices, availability, specifications, compatibility and product performance may change and should be independently confirmed before purchase.

7. Third-Party Products and Services

WraithWolf may recommend or assist with third-party software, hardware, websites, applications, security products or online services.

WraithWolf does not control third-party products or services and cannot guarantee their availability, security, compatibility, pricing or performance.

8. Software Developed by WraithWolf

WraithWolf may develop and distribute software products, including WolfTech applications.

Software is provided according to its applicable licence and documentation.

Users should review the applicable software licence and recommendations before installing or using WraithWolf software.

9. Performance Optimisation

System optimisation may improve performance depending on the condition and configuration of the device.

Performance improvements cannot be guaranteed because factors such as hardware limitations, storage health, operating-system condition and installed software can affect results.

10. External Links

The WraithWolf website may contain links to external websites, software providers or other third-party resources.

WraithWolf is not responsible for the content, availability, security or privacy practices of external websites.

11. No Professional Guarantee

WraithWolf provides IT support and technical assistance. Information provided through this website should not be interpreted as a guarantee of a particular technical, cybersecurity or business outcome.

12. Limitation of Liability

To the extent permitted by applicable law, WraithWolf will not be liable for indirect, incidental, consequential or unforeseeable losses arising from the use of the website, resources, software, recommendations or services.

This may include loss of data, loss of profits, business interruption or other losses arising from circumstances outside WraithWolf's reasonable control.

Nothing in this disclaimer is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable South African law.

13. Customer Responsibility

Customers remain responsible for decisions they make based on information, recommendations or technical assistance provided by WraithWolf.

Where a significant hardware, software, security or data-related decision is involved, customers should ensure that they have sufficient backups and information before proceeding.

14. Changes to This Disclaimer

WraithWolf may update this disclaimer from time to time to reflect changes to its services, website, software or applicable requirements.

15. Contact

If you are unsure about anything contained in this disclaimer, please contact WraithWolf before using a service.

Last updated: August 2026